We guarantee the quality of our textile products within the limits of our specifications. All our products meet legal social and environmental compliance standards. They are manufactured carefully and inspected prior delivery.
For a period of 2 years after delivery of goods, defective merchandise will be repaired or replaced. Our liability is limited to the repair or replacement of goods.
These claims are not recognized: Slight or technically unavoidable deviations in quality, structure, design, color, size, weight or pile reversal. Variations from sample and shipped goods in dyes, dye lots, yarns and raw materials. Stock harms, if products are not removed from packaging within 2 month or remain rolled up. Our tolerances are: 5% in the measures of goods except where otherwise indicated by us.
Claims are not recognized if you have not obeyed our instructions for laying and cleaning or goods have been cut or partially installed. Carpets are not guaranteed against fading, pilling, wearing or shrinkage.